FAQ



How is Orthopedic Massage different from other types of massage?

Orthopedic Massage focuses on a specific area or problem. It is generally used to treat an overuse injury, help prevent an injury or help in the recovery from an injury. Orthopedic Massage tends to be a deeper and more aggressive form of therapy and can be painful at times.

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What should I expect from the first session?

You will begin your first appointment by completing a few forms. This can also be done beforehand by downloading all the necessary paperwork from the website. Please plan to arrive a few minutes early to work through any questions. You should allow approximately 1 hour for your first visit.

Before treatment, your therapist will ask questions to be certain he/she understands your health history, concerns and goals. The therapist will then conduct an evaluation and proceed with an appropriate treatment. You will often times be given a home treatment plan which will include strengthening, stretching and self massage.

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What should I wear?

We want you to be comfortable during your session. You should bring running shorts and a loose t-shirt. We will provide a large towel if necessary.

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Do I need a referral from a physician to be treated?

No. A physician’s referral is NOT required. However, if you are hoping to submit to insurance for reimbursement, a diagnosis and ICD-9 code are necessary. Some insurance companies may require a prescription. Check with your insurance provider for specific requirements.

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Does SMI take health insurance?

No. We do not take health insurance. We can provide you with a superbill that you can submit to your insurance company for reimbursement. You will need to see a doctor and have a diagnosis with an icd-9 code.

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Can I use my HSA or FSA to pay for your services?

Yes. If necessary we will provide you any required paperwork.

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Do you accept worker’s compensation?

No. Unfortunately we do not take worker’s compensation.

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How many sessions does treatment usually take?

The number of sessions can vary dramatically depending on the problem. It is best to discuss expected length of treatment with your therapist.

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What does the therapist’s level indicate? Which level therapist is appropriate for me?

All SMI therapists are thoroughly trained and capable of dealing with the majority of problems we treat. If a client has a more complicated problem it may be necessary to work with a higher level therapist. The upper level therapists have more experience and are capable of dealing with more complex issues. Most importantly, we want to schedule you with the most appropriate therapist to treat your specific problem.

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